Phurious twice sent me a shit load of free gear. I think what happens is they get to overwhelmed and if one thing goes wrong with raws etc then a shit storm starts. Its hard to turn down orders. I own a small bussiness and I used to never turn down work, we'll when I don't show up people get pissed. I can totally see how it happens. It's easy to get overwhelmed. Good luck bro .
This is so true. Once something happens then it snowballs and you get behind. He sent me extra gear worth the equivalent of the original order. He's definitely got integrity.