I have used WU both in person and on line. Mostly on line for convenience.
Never had an issue until last week. I was advised on line to expect a phone call to verify info.
WU called and wanted to know who I was sending to and purpose of funds. Also requested a name of at least one other person i have sent to in past.
I told him i was sending funds to this person in China as a personal loan as a favor. "you have friends in China?" WTF. I got a bit short with the guy and in the end transaction was approved.
I may in the future just do in person and provide false name as sender. i have never been asked for ID when sending in person.
Not sure if this is about terrorist issues or raws/fentanyl etc.
Terrorist, not likely as funds were going to mainland China not mid east . You the fuck knows.
I think WU is doing their best to protect their business interests and may be getting pressure from DEA or Homeland Security.
Don't know and don't care as long as my transactions are approved.
In retrospect when i looked at my WU account i have sent funds to 8 different people in China on over 15 occasions so i can see the curiosity/suspicion on the part of WU.