So you come to this board, told by all that all sources are good so take your pick. Pharmalady had a buy 3 get one free deal the moment I signed up. So I took it. After reading hundreds of threads including the rules I understand this.
1. If you do have a problem contact the reps for the source ( that is what reps are for, to take the load off one person and provide customer service).
2. If they can't help then contact the source themselves. Give it a day or two for them to respond. Unless they are on vacation a response should NEVER take more than 2 days. If it does contact the rep again.
Well what if you do this and the reps still have no answer and cannot get one from the source??? What do you do? In my case I contacted the source again in hopes of a response. You can say "be patient" but tbh I think 2-3 days is long enough for a reply email.
3. If then you still can't get an answer then and ONLY then should you bring it to the forums. So I did. And in response I was told that I misunderstood somehow which I most certainly did not.
I was made out to seem I didn't know what I was talking about by a rep. So when I offer proof I am threatened to be banned from the forum, is that how this works?
A problem occurs contact the available resources. Answers are not given or simply don't add up. Then when I bring it to the forum I'm threatened to be removed. I feel like the real problem was me asking a question and expecting an answer ...think about this one guys.
Is this how things should be done (or are done)? Am I wrong here!?? Did I miss one of the proper steps Or something? Please let me know.
1. If you do have a problem contact the reps for the source ( that is what reps are for, to take the load off one person and provide customer service).
2. If they can't help then contact the source themselves. Give it a day or two for them to respond. Unless they are on vacation a response should NEVER take more than 2 days. If it does contact the rep again.
Well what if you do this and the reps still have no answer and cannot get one from the source??? What do you do? In my case I contacted the source again in hopes of a response. You can say "be patient" but tbh I think 2-3 days is long enough for a reply email.
3. If then you still can't get an answer then and ONLY then should you bring it to the forums. So I did. And in response I was told that I misunderstood somehow which I most certainly did not.
I was made out to seem I didn't know what I was talking about by a rep. So when I offer proof I am threatened to be banned from the forum, is that how this works?
A problem occurs contact the available resources. Answers are not given or simply don't add up. Then when I bring it to the forum I'm threatened to be removed. I feel like the real problem was me asking a question and expecting an answer ...think about this one guys.
Is this how things should be done (or are done)? Am I wrong here!?? Did I miss one of the proper steps Or something? Please let me know.