The below is a cut and paste of an email I just sent customer service at SarmsX. Looking for input if I'm just being paranoid or safer to cancel the order and the credit card and place the order with Sarms1? Seems fishy.
This is regarding order # 5694 that I placed with SarmsX. I placed the order 5/12/16 and the cost was $890. I paid on my debit card no worries. The next morning I get an email requesting I sign a form because you didn't have a physical copy of my card and also requesting front and back copies of my Drivers license and my credit card. I debated a bit as I've had fraudulent charges in the past. I
id sign the form and send the copies in pdf format.
I received an email from Justin Colton requesting additional copies. Alarm bells starting to ring. I asked what happened to the pdf copies? I was told he needed the copies of the drivers license and credit card, not the credit card statement. My reply was "you didn't open the pdf file? Open the file." Now all the alarms are ringing.
I just received another email from Justin Colton and it's the same email I've received 3 times. At no point have my concerns been addressed. I've sent in copies of my credit card, front and back, the back is signed. I've sent in copies of my drivers license. I've even sent in the form signed. I did not see the note to out the last 4 of my cc number. I offered to resend that one in but I keep getting requests for additional copies.
I am having increased doubts about dealing with your company. I'm spending $900 today and I'll likely spend over 2k in the next 4 months but I can't get anything but a canned response asking for multiple copies of my DL and CC? Right now I'm regretting sending in the copies as they are easily forwarded to unscrupous parties.
I really would like some clarity
This is regarding order # 5694 that I placed with SarmsX. I placed the order 5/12/16 and the cost was $890. I paid on my debit card no worries. The next morning I get an email requesting I sign a form because you didn't have a physical copy of my card and also requesting front and back copies of my Drivers license and my credit card. I debated a bit as I've had fraudulent charges in the past. I
id sign the form and send the copies in pdf format.
I received an email from Justin Colton requesting additional copies. Alarm bells starting to ring. I asked what happened to the pdf copies? I was told he needed the copies of the drivers license and credit card, not the credit card statement. My reply was "you didn't open the pdf file? Open the file." Now all the alarms are ringing.
I just received another email from Justin Colton and it's the same email I've received 3 times. At no point have my concerns been addressed. I've sent in copies of my credit card, front and back, the back is signed. I've sent in copies of my drivers license. I've even sent in the form signed. I did not see the note to out the last 4 of my cc number. I offered to resend that one in but I keep getting requests for additional copies.
I am having increased doubts about dealing with your company. I'm spending $900 today and I'll likely spend over 2k in the next 4 months but I can't get anything but a canned response asking for multiple copies of my DL and CC? Right now I'm regretting sending in the copies as they are easily forwarded to unscrupous parties.
I really would like some clarity