I received my first package from Valhalla today, I'm aware this is a new lab and everything comes with s learning curve. The packaging was very secure, had a hard time getting the vials out. I ordered 2 20ml of sustanon 250 and 1 30ml of test cyp. The vials were Saran wrapped and bubble wrapped, once I got the vials out of the bubble wrap I went to take the Saran off of them. The 30 of cyp was 100% fine. Both of the sustanon vials were 20ml and the Saran Wrap was oily. It appears as if they leaked a little bit, im not sure how much product was lost, but they were still full for the most part other then that minor issue everything else was fine. Great communication, very fast shipping time, overall pleasure to do business with. I have yet to run the product as I am currently on cycle. This was my honest review of the shipping and communication experience, I am not here to bash anyone but I will always be honest when it comes to my reviews. I told him of the issues I had with the product and he assured me it will be taken care of and asked me if there was anything he can do to make it right. Like I said it's a new lab, perfection comes with time and experience so for as new as the lab is, small things are bound to happen and being honest will only create opportunities for improvement. I have faith that once everything gets perfected this lab will be a grade A source. Thank you for your time.