You are 100 percent correct in this statement, hence why i came here, also linked my first post.Clearly you have no experience whatsoever
I do IT work for a living, if i clean up someones network, then someone goes off and does whatever looking at porn, i don't turn around and say "Clearly you have no idea how computers work" kind of dis-respectful.
Thanks for your replies thou. I will see how this plays out, have yet to hear back from customer service.
It is what it is, if they send me what i need to fully complete the cycle at the recommended dosage great, if not... hey no big deal ¯\_(ツ)_/¯
lesson learned, i ain't even mad