Can anyone help

[Napa1020]

I placed an order with Napsgear and it was marked shipped on 2/4/24 that's 3 weeks now with no updates or no movement. How do I know if customs seized it or not? I've never had an issue with them until now and it's 2 orders with no movement or update. Can anyone help? Thank you

 

[RickRock]

Have you tried contacting them?

 

[Napa1020]

Yes but they just keep saying it's in transit but hasn't moved in 3 weeks and no updates

 

[stevesmi]

if you ordered international then customs can hold your package for a day or a month. you just never know.

seems like the mail is slow as hell right now after post office cut holiday workers.

 

[CEO]

bros I would not worry naps is trusted

 

[ROIDDERS]

which brand did you order?

 

[chesty]

Sometimes they might be on vacation depending on which brand you ordered

 

[Ulter]

napsgear is merely the re-seller. not the shipper

 

[StevenDarwinMD]

This thread/post was reviewed by our Medical Review board.

 

[e2]

you will be fine. the male is just slow right now

 

[Vadim Fedorov]

try reaching out to a rep by PM

 

[Monstro]

Monstro says order your gear ahead of time

 

[bodymonster34]

bro napsgear always ship fast to me. you should try domestic next time

 

[Mobsterthemod]

Yes but they just keep saying it's in transit but hasn't moved in 3 weeks and no updates

2 weeks sitting in customs. Hence ordering domestic and not international

 

[Napa1020]

2 weeks sitting in customs. Hence ordering domestic and not international

Sitting in customs to get processed or because they seized the order?

 

[MasonicBodybuilder]

I have had orders international that have sat for over a month and then just randomly show up. If it was seized you will get a letter so I wouldn't worry yet.

 

[25homes]

THIS is exactly why I order Domestic. you taking 3-4 days not weeks

 

[ballin2504]

I’ve had a package sit in customs longer than that and still got it

 

[Tazz]

You’ll know or not if you get a nice letter from customs, or not.