I'm writing this so I can give the guys/gals on this forum an honest review on 9th Wonder/BGS and my experience with them. Here is what I can tell you based on my personal experience... these guys have some of the best customer service I have ever seen no matter what industry. This was my first time ever ordering and to say I was nervous and scared would be an understatement. The guys at BGS were patient and helpful and answered every one of my million email questions.. lol! Product arrived lighting fast! Once it arrived I also tested the products and as expected all came back legit! All I can say is thank you for your professionalism and dedication to your customers and to making quality product! You have a customer for life!!! Thank you!